About IntegriServ Cleaning Systems
IntegriServ Cleaning Systems is a commercial cleaning service that was founded 20+ years ago on the deeply held belief of providing service with integrity.
IntegriServ is headquartered in Toledo, Ohio. We have offices also in Parma, Ohio, Bay City, Michigan and Clearwater, Florida.
We focus on thorough and comprehensive training, routine follow-up, and consistent communication with our franchise business owners to ensure that the needs and expectations of each customer are being met.
We are actively involved in coaching our franchisees in the success of their commercial cleaning services, and we engage in regular communication with our clients so that we, as an organization, are always working towards achieving customer satisfaction.
The IntegriServ Clean Guarantee
We're committed to providing exceptional customer service.
We guarantee to respond promptly to address any service issue.
The IntegriServ Difference
IntegriServ: Cleaning For Infection & Germ Control
IntegriServ Cleaning delivers consistent cleaning using hospital-grade disinfectants, new technologies, and efficient processes.
Them: Trash & Dash
Quickly disposing of trash and wiping surfaces with little thought to disinfection does not deliver a healthy environment.
IntegriServ: Trained Cleaning Professionals
IntegriServ business owners complete comprehensive technical training programs as well as on-going education.
Them: "Anyone Can Clean" Mentality
Absence of professional cleaning skills with outdated equipment and tools produces inconsistent cleaning.
IntegriServ: Local Business Owners
IntegriServ Franchisees are small business owners who live in your neighborhoods, work in your communities, hire local staff, and know their customers.
Them: Who's In Your Building?
Some large janitorial companies may have easily recognized names; however, who has your keys and is actually in your building every night?
IntegriServ: Support Team
IntegriServ is headquartered locally, allowing our skilled team to quickly assist customers and provide support to our franchise team.
Them: Assistance Coming From Where?
With support staff outside your local area, expect longer response times on critical issues when you need attention the most.
IntegriServ: Customized Cleaning Schedule
We start our relationship with a plan for service that's based on yourfacility, your specific needs, and your expectations.
Them: Generic Cleaning
Buildings vary and everyone's needs are different... there's no reason to have one standard service plan to fit all customers.
IntegriServ: Special Cleaning Services
Fully-trained IntegriServ business owners make it easier for customers to manage carpet cleaning, hard floor care, and window cleaning needs in addition to routine cleaning.
Them: Keep It Simple
Failing to perform special work may result in damage requiring replacement of floors and carpets, a very costly alternative.
- Our Mission Statement -
It is the mission of our business to be a profitable builder of self-sufficient, independent commercial cleaning business owners. These franchisee business owners will be responsible for profitably achieving customer satisfaction while helping those customers to achieve their own objectives. In support of achieving this, we will coach and mentor franchisees and all employees to become all that they can be.
- Our Core Values -
We will adhere to these core values as we strive to achieve our mission:
- We will be honest and act with integrity
- We will demonstrate our commitment to customer satisfaction through exceptional service
- We will treat everyone with respect
- We will communicate openly
- We will be professional
- We will display hustle and teamwork
- We will be accountable for our words and our deeds
- We will always learn, and strive to gain wisdom
- We will have fun